NORTH AMERICAN ELECTRIC, INC. WARRANTY POLICY AND PROCEDURE All electric motors, motor controls and shaft mount reducers sold by North American Electric, Inc. are warranted to be free from defects in material and workmanship. The warranty policy and procedure for electric motors, motor controls and shaft mount reducers are outlined below. The warranty period for North American Electric products are specified by product line: ELECTRIC MOTORS WARRANTY POLICY, PERIOD AND PROCEDURE North American Electric, Inc. shall, at its option and expense either repair or replace any such motor or part, which is defective within the warranty period. To be covered under warranty, any motor must have at all times been operated or used under normal operating conditions for which the motor was designed. Discrepancies and allowances on length of warranty along with all other warranty decisions will be made by North American Electric, Inc. In the event of warranty claims, North American Electric, Inc. must be notified promptly following any motor failure. The motor should be sent to a North American Electric, Inc. authorized service center to diagnose the cause of failure and the warranty procedure outlined below must be strictly followed. After this examination, a determination will be made if the failure was due to defective material and/or workmanship. If the failure was due to defective material and/or workmanship, North American Electric, Inc. will replace or repair the motor. North American Electric’s liability under this warranty or any other warranty whether expressed or implied in law or fact shall be limited to the repair or replacement of defective material and workmanship, an in no event shall North American Electric, Inc. be liable for consequential or indirect damages, including freight.
General Purpose Cast Iron Motors (TEFC & ODP) - Close Couple Pump Motors - Oil Well Pump Motors - General Purpose Rolled Steel Motors (Three Phase) - General Purpose Rolled Steel Motors (Single Phase) - Stainless Steel Motors - Explosion Proof Motors - Vertical Hollow Shaft Motors - Motor Slide Bases -
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