NORTH AMERICAN ELECTRIC, INC.WARRANTY POLICY AND PROCEDUREAll electric motors, motor controls and shaft mount reducers sold by North American Electric, Inc. arewarranted to be free from defects in material and workmanship. The warranty policy and procedure forelectric motors, motor controls and shaft mount reducers are outlined below. The warranty period forNorth American Electric products are specified by product line:ELECTRIC MOTORS WARRANTY POLICY, PERIOD AND PROCEDURENorth American Electric, Inc. shall, at its option and expense either repair or replace any such motor orpart, which is defective within the warranty period. To be covered under warranty, any motor must haveat all times been operated or used under normal operating conditions for which the motor was designed.Discrepancies and allowances on length of warranty along with all other warranty decisions will be madeby North American Electric, Inc.In the event of warranty claims, North American Electric, Inc. must be notified promptly following anymotor failure. The motor should be sent to a North American Electric, Inc. authorized service center todiagnose the cause of failure and the warranty procedure outlined below must be strictly followed. Afterthis examination, a determination will be made if the failure was due to defective material and/orworkmanship. If the failure was due to defective material and/or workmanship, North American Electric,Inc. will replace or repair the motor.North American Electric’s liability under this warranty or any other warranty whether expressed orimplied in law or fact shall be limited to the repair or replacement of defective material and workmanship,an in no event shall North American Electric, Inc. be liable for consequential or indirect damages,including freight.
General Purpose Cast Iron Motors (TEFC & ODP) -Close Couple Pump Motors - Oil Well Pump Motors -General Purpose Rolled Steel Motors (Three Phase) - General Purpose Rolled Steel Motors (Single Phase) -Stainless Steel Motors - Explosion Proof Motors - Vertical Hollow Shaft Motors - Motor Slide Bases -
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